Frequently Asked Questions

HOW DO I KNOW IF JOVER WILL FIT MY WALKER?

Jover covers are designed to fit the standard metal folding walker (both with and without front wheels) and fit most major brands. Covers best fit walker models with a hand grip to side bar distance of approximately 16" (give or take an inch). For walkers with greater hand grip to side bar measurements, simply secure the side closures without wrapping the cover flaps around the bottom side bar.

WHAT IS YOUR RETURN POLICY?

Customer satisfaction is Jover's highest priority. If your Jover does not fit, is damaged, or you are otherwise dissatisfied, contact us at customercare@jovercover.com.

HOW DO I FIT THE WALKER COVER ONTO MY WALKER?

Our walker cover is one piece and has six hook-and-loop attachments to easily secure the cover directly to the top, sides, and four legs of your walker. For a more detailed explanation, please view our Attachment Instructions.

IS THE JOVER WALKER COVER WASHABLE? 

Yes, your Jover Walker Cover is machine washable. Machine wash separately in cold, delicate cycle. Do not bleach. Tumble dry low. If desired, iron on low heat. 

DO I NEED TO REMOVE THE JOVER BEFORE FOLDING MY WALKER?

If your walker is a standard metal folding walker with a push-button folding mechanism, you should not have to remove the walker cover before folding your walker. To prevent possible wear from the closing mechanism, detach the hook-and-loop closure over the front bar before folding.

WHERE CAN I FIND JOVERS IN STORES?

Jover covers are available at select retail stores. See the Store Locator for specific locations. 

CAN I ORDER A CUSTOMIZED JOVER IN A SPECIFIC COLOR OR WITH MY LOGO?

Yes, Jover is now taking bulk custom orders. Please contact orders@jovercover.com for more information.