Frequently Asked Questions

Jover Walker Covers are designed to fit the standard folding walker (with or without front wheels) and fit most major brands.

Cover styles with side panel strap closures best fit walker models with a hand grip to side bar distance of approximately 16" (give or take an inch). For walkers with greater hand grip to side bar measurements, simply secure the side closures without wrapping the cover straps around the bottom side bar.

The Jover Walker Cover is one piece and has six hook-and-loop adjustable closures to easily secure the cover directly to the top, sides, and four legs of your walker. For more details, watch our Product Demo.

You do not need to remove the walker cover before folding your walker. To prevent possible wear from the closing mechanism, detach the front hook-and-loop closure and flip it over the front bar before folding.

Yes, your Jover Walker Cover is machine washable. Machine wash separately in cold, delicate cycle. Do not bleach. For best results, attach all closures prior to washing. For more care tips, read our Joyride blog post. 

Our covers are available at select retail stores. See the Store Locator for specific locations.

Yes, Jover will work with you concerning custom orders. Please contact orders@jovercover.com for more information. Note that minimum order quantities may apply.

Orders are packed and shipped within three business days. Please note, however, that orders may take extra time to ship during sale events and holidays. Orders placed on weekends or holidays will be processed on the following business day. Shipping rates and delivery times are dependent upon the size of your order, its destination, and your choice of shipping method (standard delivery or a form of expedited delivery)and will be calculated at checkout. Read our full policy here: Shipping Policy.

In general, Jover accepts returns for purchases made in our jovercover.com online store that are in re-sellable condition within 30 days of purchase for a full refund to the original payment method. All returns must be in re-sellable condition, meaning that the product must be unused and unwashed and must be in the original, intact product packaging. Read Jover’s full return policy here: Return Policy.  

Jover does not offer direct exchanges, but you may follow our product return instructions to return the item you wish to exchange and place a new order for the desired replacement item via our online store at www.jovercover.com.

Yes. Jover offers a limited warranty against defects in workmanship and materials for a period of 90 days following the date of purchase. Read Jover’s Return Policy for a complete explanation of the LIMITED WARRANTY's terms, limitations, and conditions.