Frequently Asked Questions

HOW DO I KNOW IF JOVER WILL FIT MY WALKER?

Jover covers are designed to fit the standard metal folding walker and fit most major brands. Covers best fit walker models with side bars measuring approximately 16" apart (give or take an inch). To determine this distance, use a measuring tape to measure the distance from the top of the hand grip to the bottom of the lowest side bar. (See diagram, right.) 

WHAT IS YOUR RETURN POLICY?

Customer satisfaction is Jover's highest priority. If your Jover does not fit, is damaged, or you are otherwise dissatisfied, contact us at customercare@jovercover.com.

HOW DO I FIT THE WALKER COVER ONTO MY WALKER?

Our walker cover is one piece and has six hook-and-loop attachments to easily secure the cover directly to the top, sides, and four legs of your walker. For a more detailed explanation, please view our Attachment Instructions.

IS THE JOVER WALKER COVER WASHABLE? 

Yes, your Jover is machine washable. Machine wash separately in cold, delicate cycle. Do not bleach. Tumble dry low. Using a press cloth, iron on low to remove any wrinkles.

DO I NEED TO REMOVE THE JOVER BEFORE FOLDING MY WALKER?

If your walker is a standard metal folding walker with a push-button folding mechanism, you should not have to remove the walker cover before folding your walker. For best results, detach the hook-and-loop closure over the front bar before folding.

WHERE CAN I FIND JOVERS IN STORES?

Jover covers are available at select retail stores. See the Store Locator for specific locations. 

CAN I ORDER A CUSTOMIZED JOVER IN A SPECIFIC COLOR OR WITH MY LOGO?

Yes, Jover is now taking bulk custom orders. Please contact orders@jovercover.com for more information.